This error could be due to one of two reasons:

  1. The correct version of the Microsoft Office Suite is not installed – review the technical requirements here.
  2. The need to run a repair on the existing Microsoft Office Suite – follow the steps outlined below to repair your Microsoft Office Suite.

How to Run  a Microsoft Office Repair:

  1. From the Control Panel of your computer click on the Program and Features
  2. Find your Microsoft Office Suite Version and left click on the program title
  3. In the drop-down option that appears click on the Change option



  4. A Microsoft Office Dialogue box will appear and click on the Online Repair option

  5. This option will ensure that the Microsoft Office suite undergoes a full repair. This may take a little longer than a quick repair – however, it will ensure that all necessary repairs occur.