- Right-click the taskbar, select the Task manager option
- In the window that displays, click the More details option (in case they don’t show)
- Click the Details tab
- Search and select the process Jasperactive CCI Learning
- Click End task
“An instance is already running” error message Print
Created by: Matt Lankin
Modified on: Wed, 5 Sep, 2018 at 7:37 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.