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Knowledge base
How-To Guides
Getting Started with Jasperactive
15
Activating a New Student Account
Changing Jasperactive’s Default Working Directory Location
How to use the Save Progress feature in Jasperactive for Microsoft Office
Jasperactive Student User Guide
Linking to a Teacher
See all 15 articles
GMetrix
6
Accessing the Jasperactive/CertPREP Integrated Solution
Approving Pending Inventory Requests
GMetrix Practice Exams
Migrating to the Jasperactive/CertPREP Integrated Solution
Resuming a Saved GMetrix Practice Exam
See all 6 articles
Using the Teacher Panel
16
Creating a Group
Downloading the Teacher Resources
How to Reset Benchmark Assessments
How to Reset Passwords
Managing Groups
See all 16 articles
Administrative Guides
25
Approving Pending Inventory Requests
Adding a Center Administrator
Adding a Distributor Administrator
Adding a Hub Administrator
Adding a Reseller Administrator
See all 25 articles
Support Articles and FAQ
Articles
71
Jasperactive MOS: Technical Requirements
“An instance is already running” error message
COM error - troubleshooting tips
How to conduct a Microsoft Office repair
Jasperactive MOS Installer icon
See all 71 articles
Frequently Asked Questions
45
Can I do the benchmark over again?
Can I redo the Learn exercise?
How many times can I do the practice exercise?
Do I have to complete all the exercises before doing the Validate assessment?
How are the Benchmark and Validate assessments different?
See all 45 articles
Community forums
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Information
Jasperactive ChangeLog
4
Jasperactive Change Log - March 2022
Posted by
Keith German
,
over 2 years ago
Last Reply
by Keith German
over 2 years ago
Jasperactive MOS Change Log - April 2021
Posted by
Keith German
,
over 3 years ago
Last Reply
by Keith German
over 3 years ago
Jasperactive Change Log - December 2021
Posted by
Keith German
,
almost 3 years ago
Last Reply
by Keith German
almost 3 years ago
See all 4 topics
Getting Started
6
Jasperactive MOS, Canada
Posted by
Matt Lankin
,
over 6 years ago
Last Reply
by Matt Lankin
over 6 years ago
Jasperactive MOS, U.S.A
Posted by
Matt Lankin
,
over 6 years ago
Last Reply
by Matt Lankin
over 6 years ago
Jasperactive Create
Posted by
Daniel Sweeney
,
over 3 years ago
Last Reply
by Daniel Sweeney
over 3 years ago
See all 6 topics
