Jasperactive: Technical Requirements for the Live-in-the-Application (LITA) desktop version downloaded* onto your Windows PC computer. Computer and Pro...

Right-click the Windows taskbar, select Task Manager In the window that displays, from the list, select the process Jasperactive CCI Learning Click End t...

Jasperactive MOS desktop runs "live-in-app" in Microsoft Office. As such, when Microsoft Office experiences a conflict or error, this often produc...

How to Run  a Microsoft Office Repair: From the Control Panel of your computer click on the Program and Features Find your Microsoft Office Suite Versi...

The Jasperactive Installer icon (aka "the J icon") is generally used for four purposes: Determine the current installed version of Jasperacti...

In Word 2013 Core - Lesson 4, Proofing Your Document exercise, the first task Learn to Use the Proofing Tools: Some student learners have reported that ...

PowerPivot is available to Office 2013 and 2016 users.  However, Microsoft has limited its availability to specific versions of Office. Only Office Profess...

If a student thinks he/she has completed a task correctly but it is being marked as incorrect, please follow these simple steps to determine exactly what...

When you launch an exercise in Jasperactive, the program loads only the relevant lesson activity documents needed for the exercise. This procedure improves ...

If you are attempting to open, or launch, the Jasperactive MOS system and nothing happens when you try to do lesson work, then review the troubleshooting op...