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Knowledge Base
How-To Guides
Getting Started with Jasperactive
15
Activating a New Student Account
Changing Jasperactive’s Default Working Directory Location
How to use the Save Progress feature in Jasperactive for Microsoft Office
Jasperactive Student User Guide
Linking to a Teacher
See all 15 articles
GMetrix
6
Accessing the Jasperactive/CertPREP Integrated Solution
Approving Pending Inventory Requests
GMetrix Practice Exams
Migrating to the Jasperactive/CertPREP Integrated Solution
Resuming a Saved GMetrix Practice Exam
See all 6 articles
Using the Teacher Panel
16
Creating a Group
Downloading the Teacher Resources
How to Reset Benchmark Assessments
How to Reset Passwords
Managing Groups
See all 16 articles
Administrative Guides
25
Approving Pending Inventory Requests
Adding a Center Administrator
Adding a Distributor Administrator
Adding a Hub Administrator
Adding a Reseller Administrator
See all 25 articles
Support Articles and FAQ
Articles
71
Jasperactive MOS: Technical Requirements
“An instance is already running” error message
COM error - troubleshooting tips
How to conduct a Microsoft Office repair
Jasperactive MOS Installer icon
See all 71 articles
Frequently Asked Questions
45
Can I do the benchmark over again?
Can I redo the Learn exercise?
How many times can I do the practice exercise?
Do I have to complete all the exercises before doing the Validate assessment?
How are the Benchmark and Validate assessments different?
See all 45 articles
