Thank you for contacting the Jasperactive Support Center. We appreciate you taking the time to submit a Support Ticket {{ticket.portal_name}}.

  1. Log into Jasperactive and navigate to your student account, if it not already the default account
  2. On Your Courses, select the appropriate Application Group, click the Expired radio button, and select the course of your choosing.
  3. On the Quick links bar, click the Link to Teacher button
  4. Enter the new Group Key, click search and Link to this Group.
  5. On the Quick links bar, click the Home ButtonNotice that the course you have just linked is no longer on the expired list.
  6. Repeat steps 4-7 until you have linked all of your courses.  

If you need clarification or want guidance walking through the process initially, please give me a call at 888-882-8635