Please see below for instructional details to contact the applicable technical support team specific to your issue. Be sure to include details and, where feasible, screen shot images. Thank you!
CCI Learning Contact Information Website - https://ccilearning.com/contact/
Client Relations: (use for product orders or general inquiries)
Phone: (800) 668-1669
Email: clientrelations@ccilearning.com
Open: 6 AM Pacific Standard Time
Close: 5 PM Pacific Standard Time
Technical Support:
Phone: (888) 882-8635
Open: 6 AM Pacific Standard Time
Close: 5 PM Pacific Standard Time
General Products Support Email: support@ccilearning.com
General Products Support Website: https://support.ccilearning.com/support/home
Jasperactive Support Email: help@jasperactive.com
Jasperactive Support Website: https://support.jasperactive.com/support/home (use to Submit a Ticket, search for help desk articles, and/or access How-To Guides)
- Support Page and Service Bot: 24 Hours a day
GMetrix Support:
Email: support@gmetrix.com
Phone: (801) 323-5800
Certiport Support:
Online: https://certiport.pearsonvue.com/Support/Support-for-CATCs
Phone: (888) 999-9830, option 1
Texidium eBook Support:
Phone: (855) 212-9468
Email: support@texidium.com
Related resources:
A Quick Guide to Using the Jasperactive Support Page (video tutorial)