Please see below for instructional details to contact the applicable technical support team specific to your issue. Be sure to include details and, where feasible, screen shot images. Thank you!
CCI Learning Contact Information Website - https://ccilearning.com/contact/
Client Relations: (use for product orders or general inquiries)
Phone: (800) 668-1669
Email: [email protected]
Open: 6 AM Pacific Standard Time
Close: 5 PM Pacific Standard Time
Technical Support:
Phone: (888) 882-8635
Open: 6 AM Pacific Standard Time
Close: 5 PM Pacific Standard Time
General Products Support Email: [email protected]
General Products Support Website: https://support.ccilearning.com/support/home
Jasperactive Support Email: [email protected]
Jasperactive Support Website: https://support.jasperactive.com/support/home (use to Submit a Ticket, search for help desk articles, and/or access How-To Guides)
- Support Page and Service Bot: 24 Hours a day
GMetrix Support:
Email: [email protected]
Phone: (801) 323-5800
Certiport Support:
Online: https://certiport.pearsonvue.com/Support/Support-for-CATCs
Phone: (888) 999-9830, option 1
Texidium eBook Support:
Phone: (855) 212-9468
Email: [email protected]
Related resources:
A Quick Guide to Using the Jasperactive Support Page (video tutorial)