Please see below for instructional details to contact the applicable technical support team specific to your issue. Be sure to include details and, where feasible, screen shot images. Thank you!


CCI Learning Contact Information Website - https://ccilearning.com/contact/

 

Client Relations: (use for product orders or general inquiries)

Phone: (800) 668-1669

Email: clientrelations@ccilearning.com

Open: 6 AM Pacific Standard Time

Close: 5 PM Pacific Standard Time


Technical Support:

Phone: (888) 882-8635

Open: 6 AM Pacific Standard Time

Close: 5 PM Pacific Standard Time


General Products Support Email: support@ccilearning.com 

General Products Support Website: https://support.ccilearning.com/support/home 


Jasperactive Support Email: help@jasperactive.com 

Jasperactive Support Website: https://support.jasperactive.com/support/home (use to Submit a Ticket, search for help desk articles, and/or access How-To Guides)

  • Support Page and Service Bot: 24 Hours a day


GMetrix Support:

Email: support@gmetrix.com

Phone: (801) 323-5800


Certiport Support:

Online: https://certiport.pearsonvue.com/Support/Support-for-CATCs 

Phone: (888) 999-9830, option 1


Texidium eBook Support:

Phone: (855) 212-9468



Related resources:

A Quick Guide to Using the Jasperactive Support Page (video tutorial)