When I open a Jasperactive course, I get a spinning circle : Jasperactive Support

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When I open a Jasperactive course, I get a spinning circle Print

Created by: Matt Lankin

Modified on: Mon, 13 May, 2019 at 11:10 AM

The most common cause for Jasperactive not loading without an error message is that Jasperactive is not installed.

To see if Jasperactive is correctly installed on your computer, please see out How-To Guide: Jasperactive Update Icon

To install Jasperactive, please see out How-To Guide: Using the Jasperactive Installer

Matt is the author of this solution article.

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