Frequently Asked Questions
Jasperactive MOS is available in either desktop (Windows PC) or Online (Web platform - Windows PC, Mac, Chromebook, iPad). Product licensing and deployment ...
Fri, 23 Apr, 2021 at 6:36 AM
No. Student course progress in Jasperactive is linked to, and "travels" with, the student account. In the event your courses expire, speak with yo...
Thu, 16 Jul, 2020 at 1:47 PM
Press the Alt + Space shortcut keys together on the keyboard to open the window menu. Now, press M. The mouse cursor will move to the title bar of the ...
Wed, 5 Aug, 2020 at 7:55 AM
Jasperactive accounts exist in various user role forms: Hub Administrator Center Administrator Teacher Student (default role for all user account types...
Fri, 23 Apr, 2021 at 6:48 AM
Hours of Operation: M-F | 9am - 8pm Eastern Standard Time Phone Number*: 888-882-8635 Email: help@jasperactive.com Website: https://support.jasperactive....
Wed, 5 Aug, 2020 at 8:02 AM
Please reference our Knowledge article: How do I modify my account information?
Mon, 24 May, 2021 at 11:16 AM
You can modify user profile information by navigating to the profile information page in one of two ways. Option 1: 1. Navigate to www.jasperactive....
Fri, 23 Apr, 2021 at 7:04 AM
To find out what version of Office you currently have Open Microsoft Word Open a blank document Click File > Account On the right side of the p...
Wed, 5 Aug, 2020 at 8:09 AM
It's important to recognize and celebrate student success! Jasperactive's badging system is designed to do just that. There are two ways to view stu...
Fri, 17 Jul, 2020 at 12:44 PM
A "Group code" is also known as - Group Key or Student Activation Code. The most direct source is contacting your Instructor/Teacher since Gro...
Fri, 23 Apr, 2021 at 7:22 AM