Articles

Getting Started in Jasperactive MOS
Hello. Welcome to Jasperactive, the worlds leading kinesthetic Microsoft Office learning system. Select the applicable link below to access step-by-step...
Mon, 19 Apr, 2021 at 9:38 AM
Jasperactive Service stopped message
After a student launches a Course Lesson exercise, they may experience a message that the Jasperactive Service has stopped. This is a Windows PC Se...
Thu, 16 Jul, 2020 at 7:38 AM
How do I setup a Microsoft/Office 365 Add-in for Organizational Deployment?
Microsoft/Office 365 Add-in Guide This article has been updated to Integrated Apps in Microsoft 365 Admin Center. Step 1:     Open your browser and go ...
Fri, 23 Apr, 2021 at 8:49 AM
Microsoft/Office 365 Individual User Add-in Setup Guide
Microsoft/Office 365 Individual User Add-in Setup Guide Step 1:     Open your browser and navigate to www.office.com Step 2:    Click the Sign In button...
Wed, 2 Dec, 2020 at 8:39 AM
How to unzip files on your Chromebook
Our compressed Jasperactive MOS Online Courses file, manifest-office-prod.zip - is found at the end of this article. 1. Click the name of the manifest f...
Wed, 21 Apr, 2021 at 10:41 AM
How to unrar files on your MAC
MAC users please download the ManifestFiles.RAR file at the bottom of this support article. Step 1: Go to the App Store and download The Unarchiver. It&...
Mon, 19 Apr, 2021 at 12:27 PM
How do I setup a Microsoft/Office 365 Add-in using the SharePoint App Catalog?
Instead of uploading the add-in Office 365, under Setting>Service & add-ins, try uploading the add-in in SharePoint Online Add Catalog site. To do th...
Mon, 19 Apr, 2021 at 9:51 AM
Google Chromebook / Chrome OS Essential Keyboard Shortcuts
The following are essential Chromebook / Chrome OS keyboard shortcuts that can be used when Chromebook users are learning in Jasperactive MOS Online: Se...
Wed, 28 Oct, 2020 at 1:08 PM
Moving Student(s) from one Group to another
Note: This article applies specifically to those with the Teacher role, and applies to both the Jasperactive Microsoft Office (client/desktop) and Jasperact...
Fri, 22 Apr, 2022 at 8:32 AM
Adding the Jasperactive for Office Addin using the Office Store
Step 1:     Open your browser and navigate to www.office.com Step 2:    Click the Sign In button Step 3:    In the dialog box that opens enter your Micr...
Thu, 12 Nov, 2020 at 1:36 PM