Articles
After creating your Jasperactive account with the Group Key given by your Teacher/Instructor eg: S6CB5-9Axx-1xx1 and you have followed the support guide ...
Thu, 12 Nov, 2020 at 1:37 PM
For Jasperactive MOS for Online users who are Mac users, please click on this link below to view keyboard shortcuts for Mac that are equivalent to Windows P...
Thu, 26 Nov, 2020 at 2:07 PM
IMPORTANT: At the bottom of this article, start by downloading the manifest-office-prod.ZIP file and extracting (Reference article) the contents (*.XML fil...
Fri, 15 Jan, 2021 at 1:16 PM
When the Jasperactive MOS Online Microsoft Add-in fails to load, often identified by a seemingly endless spinning circle or blank white panel on the right s...
Tue, 8 Feb, 2022 at 6:45 AM
Do you have OneDrive running on your computer? If so, deactivate syncing to the Documents\Jasperactive folder and it should help resolve your saving and sco...
Tue, 5 Mar, 2024 at 9:57 AM
This article, and the video tutorial referenced below, is specifically aimed at those using Jasperactive MOS Online but need to add a NEW Course - i.e. Word...
Thu, 29 Apr, 2021 at 7:53 AM
This support article pertains to our Jasperactive MOS Online Office Add-in for users who may not be based in North America and/or their personal computer ti...
Thu, 9 Sep, 2021 at 9:16 AM
Customers have unique needs, and they just want to have their voice heard. We are often told of a product feature or enhancement that is needed, but where c...
Mon, 7 Jun, 2021 at 4:11 PM
Adobe Photoshop Jasperactive Create requires a locally installed version of either Adobe Photoshop and InDesign version 2020-2023 For a complete li...
Tue, 17 Oct, 2023 at 3:30 PM
This article is intended for those new to Jasperactive Create. The article assumes that you've already completed the required steps for installing both ...
Wed, 30 Mar, 2022 at 1:53 PM