Articles

Logging in and Activating Your Jasperactive Adobe Create Course
This article is intended for those new to Jasperactive Adobe Create. The article assumes that you've already completed the required steps for installin...
Mon, 20 Dec, 2021 at 10:41 AM
Creating a free Microsoft outlook.com account
For some students, accessing a Microsoft 365 (formerly Office 365) login account is not an option. As such, these students can use the "free" outl...
Tue, 7 Sep, 2021 at 6:08 AM
Explaining some Office Add-in error messages
Jasperactive MOS Online runs as an Add-in in Office web apps (via office.com). This is a anytime/anywhere access learning system that operates on any type o...
Thu, 9 Sep, 2021 at 9:30 AM
Import Students
Jasperactive provides an option for Teachers to import, create, student user accounts easily. Those with the Center Administrator role can also import Teach...
Fri, 10 Sep, 2021 at 9:43 AM
Download browsers
At times, when a particular browser isn't functioning as expected and Jasperactive is impacted, it's a good practice to launch Jasperactive, possi...
Tue, 28 Sep, 2021 at 8:48 AM
Jasperactive update for Google Chrome and Microsoft Edge browser users
Recently, Google released a chromium browser update that produced an adverse effect when launching Jasperactive from either the Google Chrome or Microsoft E...
Wed, 29 Sep, 2021 at 10:18 AM
Jasperactive User Account Roles
Each Jasperactive user account has one or more "roles" associated with it. The roles determine various levels of data access and which actions can...
Thu, 21 Oct, 2021 at 2:18 PM
Jasperactive Adobe Create license damaged download error
Before attempting to install the Jasperactive Adobe Create extension, verify that Adobe Creative Cloud and the applicable course product, such as Photoshop,...
Fri, 22 Oct, 2021 at 6:38 AM
Jasperactive Adobe Create - Mac installation troubleshooting
This article pertains to those with Mac devices using Apple silicon. When attempting to launch the Jasperactive Adobe Create extension, but the Extensions m...
Mon, 20 Dec, 2021 at 10:56 AM
License renewal - updating Course expiration
The tutorial in this article is for a Center that has recently renewed the Jasperactive license and the Teacher needs to update the class Finish Date to ext...
Thu, 13 Jan, 2022 at 9:54 AM