Articles
This error is related to the configuration settings for Jasperactive to load on the screen, it’s resolved by deleting this folder: C:\Users\<username...
Fri, 22 May, 2020 at 12:04 PM
Hello. Welcome to Jasperactive, the worlds leading kinesthetic Microsoft Office learning system. Select the applicable link below to access step-by-step...
Mon, 19 Apr, 2021 at 9:38 AM
After a student launches a Course Lesson exercise, they may experience a message that the Jasperactive Service has stopped. This is a Windows PC Se...
Thu, 16 Jul, 2020 at 7:38 AM
Microsoft/Office 365 Add-in Guide This article has been updated to Integrated Apps in Microsoft 365 Admin Center. Step 1: Open your browser and go ...
Fri, 23 Apr, 2021 at 8:49 AM
Microsoft/Office 365 Individual User Add-in Setup Guide Step 1: Open your browser and navigate to www.office.com Step 2: Click the Sign In button...
Wed, 2 Dec, 2020 at 8:39 AM
Our compressed Jasperactive MOS Online Courses file, manifest-office-prod.zip - is found at the end of this article. 1. Click the name of the manifest f...
Wed, 21 Apr, 2021 at 10:41 AM
MAC users please download the ManifestFiles.RAR file at the bottom of this support article. Step 1: Go to the App Store and download The Unarchiver. It&...
Mon, 19 Apr, 2021 at 12:27 PM
Instead of uploading the add-in Office 365, under Setting>Service & add-ins, try uploading the add-in in SharePoint Online Add Catalog site. To do th...
Mon, 19 Apr, 2021 at 9:51 AM
The following are essential Chromebook / Chrome OS keyboard shortcuts that can be used when Chromebook users are learning in Jasperactive MOS Online: Se...
Wed, 28 Oct, 2020 at 1:08 PM
Note: Although this article applies to both the Jasperactive Microsoft Office and Jasperactive Office Online versions, it is the only option for this partic...
Mon, 19 Apr, 2021 at 9:59 AM